FAQs
We deliver to most Sydney suburbs from $9.95. Click the button below to check if we deliver to your suburb.
Unfortunately specific delivery times cannot be chosen. Deliveries are normally made between 10am-5pm. We recommend getting the cupcakes delivered the day before if they are required by a certain time. We deliver Monday - Friday (excluding Public Holidays).
Yes, you will be sent a tracking code on the day of delivery.
We will leave the delivery in a safe place. If there is no safe place available or the delivery has been rejected, we will contact the recipient or purchaser for next steps. Unfortunately, we cannot take responsibility for a failed delivery. Re-make and re-delivery fees will apply.
Yes, we accept cancellations with a minimum of 48 hours notice prior to the delivery date. Cancellations must be made via email and will incur a $10 administration fee.
Please email hello@butterwhisk.com.au with your order number to cancel.
Apologies, we offer delivery only.
Our cupcakes are approximately 5cm wide and 5-8cm tall depending on the icing.
Yes, you can add a free personalised gift message at check out. Messages are located under the lid of the box as pictured below:

Yes, our cupcakes contain these allergens or may contain traces of these allergens. Our cupcakes are made in a commercial kitchen exposed to these allergens.
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